This is  a continuation of last weeks post on smartphones. Last week I talked about the Blackberry and today I’ll be roasting the iPhone. Let’s have a look.

Apple iPhone

My thoughts: Apple sure knows how to do marketing. People line up for everything they produce! As a long time Blackberry user, I too was sucked in to the hype. I waited for the 2nd generation though and this is my experience.

Look, Feel and Durability: The iPhone has a great look and feel for the most part. You’ll want to choose a case to protect it’s fragile screen and back. Scratches come all to easily on this phone. Do not drop this one, it will have problems. For the first 11 months, everything was great with this phone. I even learned to tolerate the lack of a physical keyboard. I LOVED using the camera both for work documentation purposes and grabbing a quick picture of the kids.

Apps and Email Connectivity: It was easy to setup a connection to my exchange server and of course I loved the ease of entering an appointment on the phone and having it wirelessly sync to my calendar at the office and vice versa. Even with basic email accounts like Gmail or Yahoo, it was easy to setup. Manual sync via cable for those kinds of setups was also simple and easy. There were so many applications available for the phone but I realistically only used a few – Freshbooks for invoicing, Twitterific for twitter, Google Mobile, KCRW, Shazaam for music and of course Pac-Man when I’m bored.

The bad: Just days before the warranty expired, the problems began. The battery would only last 4 or 5 hours before dying. The phone would inexplicably shut down and refuse to power up, leaving me without a means of communication. I had to go to the Apple Store (requires an appointment) several times and they replaced the phone TWICE!

The ugly: I write this post, I’m in the process of setting it up again and guess what – it won’t startup. This is the 3rd time I’ve had to restore it in less than 24 hours.

Who’s it for? The “cool gadget” loving person who is not too demanding and loves Apple products.

Verdict? Unreliable as a primary phone but fun for people with less requirements.

Next week I’ll be talking about the Nokia E71 so be sure to check back. Comments and discussion welcome!


2 Responses to “Smartphones – Part 2 of 3”

  1. I’m a fan of the iPhone as it gives me a TON of features and the App Store can’t be beat. I’ll grant you the “lack of physical keyboard” argument, but I’m in a position where I’m not typing a whole lot of emails on my phone.

    Your point about getting a case is a strong one. I dropped my iPhone last week and the screen shattered. While the device still works, the spiderweb of cracks on the screen makes it impossible to use.

    • Ted, there is no question that the iPhone has the app market down pat. I love it too. What I don’t love is that I have a $400 brick sitting on my desk that Apple does not care about. I cannot recommend it as a primary phone for business. But I sure miss entering my time on my freshbooks app!

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