Archive for Jessica

SBS MVP Roadshow coming to LA October 19th

Our humble user group, PacITpros is honored to be one of the stops on the cross country MVP Roadshow.

Register here:

SBS 2011 and MultiPoint Server 2011 – New Solutions for Small Businesses:

Did you know that you can use SBS 2011 Essentials with Office 365? This means you can run the core infrastructure you need on-premise and work with online services such as Office 365 for collaboration and line of business (LOB) application support. Together, SBS Essentials and Office 365 help improve employee productivity and business efficiency by merging the network security and data safety that the server provides, with the no-hassle, flexible productivity tools that the online suite provides.

We’ll also see Multipoint server. With Windows MultiPoint Server, a single computer supports multiple users at the same time, each working independently using their own monitor, keyboard and mouse and with a familiar Windows computing experience.

IPv6 & DirectAccess – September 20th

Tuesday, September 20th, we’ll welcome Edward Horley and Richard Hicks for a great technical presentation. Register at

Ed Horley: Deploying IPv6 in a Microsoft Enterprise Network

The presentation is focused on the basic deployment items that system and network administrators need to pay attention to for Enterprises networks that are primarily Microsoft focused. Topics covered include default IPv6 behavior of different Windows OS’s, when transition technologies are enabled, what Microsoft products will use IPv6 and deployment guide modifications for Exchange, DirectAccess, Forefront UAG and TMG. In addition, if time allows, some design challenges around DHCP and DNS and how Windows 7 will behave vs Apple OSX or Linux implementations.


Richard Hicks: DirectAccess, the Microsoft remote access technology of the future. Built on Windows 7 and Server 2008/R2, DirectAccess represents a paradigm shift in secure remote access to corporate resources. DirectAccess relies heavily on IPv6, and during the presentation he’ll explain how a DirectAccess deployment can be an effective way to gain experience with IPv6, while at the same time providing transparent, always-on corporate network connectivity for remote users. In addition, Richard will explain the benefits of DirectAccess for systems management engineers, information security officers, and compliance managers.


Presenters Bio’s:

Ed Horley is a Principal Solutions Architect at Groupware Technology in the San Francisco Bay Area. Ed is actively involved in IPv6 serving as the co-chair of the California IPv6 Task Force and additionally helping with the North American IPv6 Task Force.

Ed is a current Microsoft MVP (first awarded back in 2004) and has spent the last 15 years working in networking as an IT Professional. Contact him at ed (@) or check out his blog at


Richard Hicks is a network security specialist and Microsoft Most Valuable Professional (MVP) in Forefront protection technologies. He has designed and deployed edge security and remote access solutions using Forefront Threat Management Gateway (TMG) 2010 and Unified Access Gateway (UAG) 2010 for small and mid-sized businesses, military, government, and Fortune 500 companies around the world. Richard is a MCITP-Enterprise Administrator and is a contributing author for popular technology web sites and You can find his blog at


We have some amazing prizes to giveaway at this event, including:

·        Windows 7 Ultimate

·        Office 2010 Pro

·        TechNet+ Subscriptions



If you Park at the Wells Fargo Building (where the office is) you will be charged $40.00 – $50.00 dollars.

The least expensive Parking for LA is at Joe’s Auto Park – closest locations are:

·          252 S. Hill Street

·          338 S. Hill Street


Do you want me to fix it for free?

I want to thank Wayne Small for this post on his blog. It says what I could never say before now.


Do you want your PC fixed for free?

Are you the person in this video ? Don’t be that guy. Yes we are good at fixing computers. But when you deny responsibility for the problems that are often caused by actions YOU take, you suck all the joy out of our work.

Apple offers Free Electronics Recycling

Forget hauling your old crusty computer to your local e-waste dropoff site. Apple now offers free recycling services and will even give you gift cards if the items have any value. While this is not a new practice, as other retailers such as Amazon offer similar services, it’s still convenient.

You won’t get a lot for your stuff as compared to selling it on eBay or Craigslist however you won’t have to deal with random strangers coming to your house to look at the computer.

Go to the site and select what kind of device you need to recycle (any desktop, notebook, iPad, or iPhone), and then fill in a few details.

Good move by Apple in my opinion.

LinkedIn Privacy Setting

Linked In (the social network) has made a change to their default settings which, if left unchanged, allows them to show your photo and name for advertising purposes. You can opt out of this.

1. Click your name on the homepage (upper right corner). On the drop-down menu, click “Settings”.

2. From the “Settings” page, select “Account*”.

3. In the column next to “Account”, click “Manage Social Advertising” .

4. De-select the box next to “LinkedIn may use my name, photo in social advertising” .





Quit apologizing for perfectionism

My 4 month old and I have been rather ill and it became so worrisome that we went to urgent care.  Turns out it’s a little bronchitis and nothing that a little Z-pack couldn’t solve. We were the last patients of the night and we made our way to the 24 hour pharmacy. I turned in my prescriptions and wandered the vitamin aisles. Then a page came over the loudspeaker… “Mrs. DeVita, please come to the pharmacy counter”. I was very much ready to get my pills and go. But no, we were not so lucky.

Finally the doctor called back. The dose was incorrect and he told her the correct amount. The doctor didn’t even apologize.

Errors happen. Human errors happen. Some errors have graver consequences than others. Had the pharmacist at Rite Aid not been uber-careful, she would have given my 4 month old infant the dose for a 5 year old child. Computers can and do save lives.  The pharmacist explained that she hadn’t seen my baby and was perfectly ready to give the prescriptions but the screen flashed “OVERDOSE, OVERDOSE”. I’m so grateful for her careful attention and that RiteAid’s pharmacy system did it’s job. She apologized to me for being such a nitpicker, but I stopped her.


Please don’t ever apologize for doing a good job and striving for perfection.

Not all conferences are equal

As many of you know, I just returned from a whirlwind trip to NYC to attend Jeff Pulver’s 140 Characters conference. You can check out the site here

I had never attended a conference that was unrelated to Microsoft or IT in some capacity so this was quite a leap for me. Something told me I needed to be there, so off I went. I arrived at the VIP dinner and was pretty thrilled with the variety of folks in attendance. At dinner, we shared our stories of how and why we were in NYC for this conference. I stumbled upon the opportunity to win a VIP ticket on take a look at my entry WAAAAAAAY down at the bottom. Well, Jacqueline selected my entry as the winner and I was not about to say no.

I firmly believe that every event in our lives, good or bad, happens because we need that experience to grow and grow. While this blog post sounds a little “woo woo” for a geek like me, I’m not ashamed. I have a story. We all have a story to tell. In the listening is when the magic happens. I tried to listen twice as much as I spoke at this conference and that attitude served me very well.

My blog post won’t do any justice to the conference, so if you are so inclined, please watch the archived videos and see for yourself.

I’ll be back next year.

Computer repairman collected photos of unsuspecting women, police say –

Computer repairman collected hundreds of thousands of photos of unsuspecting women, police say –

I was so outraged when I read about this situation. I can’t for the life of me understand how this happened and went so far without being discovered. I’m sick to my stomach about it. Did they even do a background check? Where did they find this guy? Craigslist?

“While he had physical access to the computers, he would install a spyware-type application that allowed him remote access to the user’s computer and webcam,” Goodrich said.

Another story of a nefarious computer technician:

Read more

KAAS (Kindness As A Service)

Recently I’ve been following Dan Waldschmidt on twitter @danwaldo and I’ve learned a few amazing things. Today I was reading his blog and noticed he used a term that just knocked my socks off: Kindness as a Service. It perfectly describes the UberGeekGirl way of business and way of life.

First a little rant about acronyms such as PAAS (platform as a service) , SAAS (software as a service), HAAS (hardware as a service), etc. It all sounds so simple, just pay us a monthly fee and you get everything you ever wanted. Sounds great right?

Just a few questions:

Who is selling it to you?

When the shit hits the fan (it will), who is there to take the call? Will they call YOU when something is wrong?

Do they feel your pain?

Do they CARE?

I am willing to wager that 98% of IT Service companies hawking these wares do NOT care about YOU or your BUSINESS or your FAMILY.

What can you do? I think the answer is fairly simple, is price the deciding factor whether you do business with a company? Real people who care about you will not work for free; will not undercut the price to get your business. Real people who practice KAAS need to earn a living and will always repay you 100 times over. You need to feel like it’s the best check you’ve ever written.

Next: go and evaluate your vendors, evaluate your computer person and make the decision to ONLY do business with companies who practice KAAS. And when you’re ready, call UberGeekGirl for the real SAAS, PAAS and HAAS. We’ll throw in the KAAS for free!

PacITpros Los Angeles – Special Event with Stephen Rose of Microsoft





On Tuesday, July 12th at 6pm, I welcome Stephen Rose from Microsoft to Los Angeles for a special PacITpros/TechDays event. Windows Deployment from ACT to ZTI - Free tools to move your users from Windows XP to Windows 7 and Office 2003 to Office 2010 in less than 30 minutes? Paying money for deployment tools is so 2000!

In this session, Stephen will show you how to use the many free tools available to manage and deploy Windows, Office and Internet Explorer while reducing cost and ensuring you never having to manage multiple images again. We will cover MDT, ACT, MAP, WDS, the PoC and other tools that will do network inventory, application compatibility, shimming, image management and automated Windows and application deployment.

Click here to register for this free event or go to . Seating is very limited so don’t delay. Make sure you register to become a member of PacITpros so you’ll be informed of great events as well as our regular monthly user group meetings on the 4th Tuesday of each month in Los Angeles. Follow us on Twitter, LinkedIn and Facebook!

About our Speaker: Stephen Rose is the Worldwide IT Pro Community Manager for Windows Commercial team at the Microsoft Headquarters in Redmond, WA. Before joining Microsoft, Stephen spent 15 years running his own IT consulting company. Stephen has been a MCT and MCSE since NT 4.0.  Before joining Microsoft he was a two time Microsoft MVP as well as the Senior Tech Correspondent for Fast Company Magazine.

In his current role, he manages the vehicles that reach 1 in 3 of the 22m Desktop IT pros worldwide every month. This includes the Windows technical content on the Springboard Series on TechNet. He manages the Windows 7 Forums, is the editor for the Springboard Insider Newsletter, writes for Windows Team Blog, acts as the moderator for the Windows Virtual Roundtables and leads the Springboard Series Tours in North America, Europe and Asia.

You can follow the Springboard Series on TechNet via Twitter @MSSpringboard or follow Stephen on his personal feed @stephenlrose