Comments for ÜberGeekGirl http://www.theubergeekgirl.com Simplify and manage your entire electronic life with UberGeekGirl | UberGeekGirl Tue, 20 Dec 2011 11:03:30 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Considering PSA Solutions for 2011 by Jessica http://www.theubergeekgirl.com/2011/01/04/considering-psa-solutions-for-2011/#comment-115 Jessica Wed, 14 Dec 2011 11:46:34 +0000 http://www.theubergeekgirl.com/?p=550#comment-115 Jules, We gave up on Commit as well. Too many issues integrating email. Now we use worketc.com and are really happy. If you want a demo, let me know. Jules,
We gave up on Commit as well. Too many issues integrating email. Now we use worketc.com and are really happy. If you want a demo, let me know.

]]> Comment on Considering PSA Solutions for 2011 by Jessica http://www.theubergeekgirl.com/2011/01/04/considering-psa-solutions-for-2011/#comment-114 Jessica Wed, 14 Dec 2011 11:45:17 +0000 http://www.theubergeekgirl.com/?p=550#comment-114 Robert, we are now using worketc.com and are very happy and excited about the way its helping run the business. Robert, we are now using worketc.com and are very happy and excited about the way its helping run the business.

]]> Comment on From the Playboy Interview: How Computers work by Susan http://www.theubergeekgirl.com/2011/10/08/from-the-playboy-interview-how-computers-work/#comment-63 Susan Mon, 31 Oct 2011 16:55:14 +0000 http://www.theubergeekgirl.com/?p=868#comment-63 It might be lovely if a rather large chunk of the right side of the Jobs article were not hacked off. You sound like a very cool company so I thought I'd bring this to your attention. First impressions, etc. :) It might be lovely if a rather large chunk of the right side of the Jobs article were not hacked off. You sound like a very cool company so I thought I’d bring this to your attention. First impressions, etc. :)

]]> Comment on Too Big to Fail? by Leo http://www.theubergeekgirl.com/2011/10/20/too-big-to-fail/#comment-64 Leo Fri, 21 Oct 2011 17:06:03 +0000 http://www.theubergeekgirl.com/?p=878#comment-64 Actually it was a Speakeasy+Megapath+Covad merger. I was one of the "lucky" Covad customers, having purchased a T-1 through them for a few years. When I went to upgrade to 2xT1 the sales process was painful, the install actually pretty reasonable, and the double billing for two months completely unacceptable. Megapath treated my upgrade as a new install and neglected to tell me I had to call in turn off the old service myself. I've NEVER been this angry before. After an hour on the phone talking to billing who said basically "Sorry, we can't do anything. That's the policy, contract, etc.." I talk to a supervisor who said basically the same thing. Finally, almost as an afterthought he indicated he could escalate it to tier 2 billing support. The refund was issued two days later. I'm between a rock and a hard place when it comes to my connectivity, and dwindling number of competitive options doesn't bode well for giving Megapath any reason to be better than they apparently are. I feel yer pain. Leo Actually it was a Speakeasy+Megapath+Covad merger. I was one of the “lucky” Covad customers, having purchased a T-1 through them for a few years. When I went to upgrade to 2xT1 the sales process was painful, the install actually pretty reasonable, and the double billing for two months completely unacceptable. Megapath treated my upgrade as a new install and neglected to tell me I had to call in turn off the old service myself. I’ve NEVER been this angry before. After an hour on the phone talking to billing who said basically “Sorry, we can’t do anything. That’s the policy, contract, etc..” I talk to a supervisor who said basically the same thing. Finally, almost as an afterthought he indicated he could escalate it to tier 2 billing support. The refund was issued two days later.

I’m between a rock and a hard place when it comes to my connectivity, and dwindling number of competitive options doesn’t bode well for giving Megapath any reason to be better than they apparently are.

I feel yer pain.

Leo

]]> Comment on Smartphones – Part 1 of 3 by Smartphones – Part 2 of 3 | UberGeekGirl http://www.theubergeekgirl.com/2010/04/14/smartphones-part-1-of-3/#comment-6 Smartphones – Part 2 of 3 | UberGeekGirl Thu, 20 Oct 2011 01:43:23 +0000 http://www.theubergeekgirl.com/?p=234#comment-6 [...] is  a continuation of last weeks post on smartphones. Last week I talked about the Blackberry and today I’ll be roasting the [...] [...] is  a continuation of last weeks post on smartphones. Last week I talked about the Blackberry and today I’ll be roasting the [...]

]]> Comment on Considering PSA Solutions for 2011 by Roberto Salgado http://www.theubergeekgirl.com/2011/01/04/considering-psa-solutions-for-2011/#comment-48 Roberto Salgado Thu, 01 Sep 2011 23:34:20 +0000 http://www.theubergeekgirl.com/?p=550#comment-48 Hi Jessica, I came across your blog doing a google search on PSA software/freshbooks/autotask, etc. I found your article very inspiring since I could relate to many of the points you went through, like the cost of Autotask & Connect+Wise. I am starting my MSP business, so far is a one person shop with big dreams. I'm wrapping up my website and I'm so looking forward to put it online (hopefully in the next 2-3 weeks). I'm curious, did you you ended up staying with SM or are you using other solution and how is that solution working for you? Any advise for a starter like me :) ? Cheers and best of lucks with your business. Robert Hi Jessica,

I came across your blog doing a google search on PSA software/freshbooks/autotask, etc. I found your article very inspiring since I could relate to many of the points you went through, like the cost of Autotask & Connect+Wise. I am starting my MSP business, so far is a one person shop with big dreams. I’m wrapping up my website and I’m so looking forward to put it online (hopefully in the next 2-3 weeks). I’m curious, did you you ended up staying with SM or are you using other solution and how is that solution working for you? Any advise for a starter like me :) ?

Cheers and best of lucks with your business.
Robert

]]> Comment on Considering PSA Solutions for 2011 by Roberto Salgado http://www.theubergeekgirl.com/2011/01/04/considering-psa-solutions-for-2011/#comment-47 Roberto Salgado Thu, 01 Sep 2011 23:34:20 +0000 http://www.theubergeekgirl.com/?p=550#comment-47 Hi Jessica, I came across your blog doing a google search on PSA software/freshbooks/autotask, etc. I found your article very inspiring since I could relate to many of the points you went through, like the cost of Autotask & Connect+Wise. I am starting my MSP business, so far is a one person shop with big dreams. I'm wrapping up my website and I'm so looking forward to put it online (hopefully in the next 2-3 weeks). I'm curious, did you you ended up staying with SM or are you using other solution and how is that solution working for you? Any advise for a starter like me :) ? Cheers and best of lucks with your business. Robert Hi Jessica,

I came across your blog doing a google search on PSA software/freshbooks/autotask, etc. I found your article very inspiring since I could relate to many of the points you went through, like the cost of Autotask & Connect+Wise. I am starting my MSP business, so far is a one person shop with big dreams. I’m wrapping up my website and I’m so looking forward to put it online (hopefully in the next 2-3 weeks). I’m curious, did you you ended up staying with SM or are you using other solution and how is that solution working for you? Any advise for a starter like me :) ?

Cheers and best of lucks with your business.
Robert

]]> Comment on Quit apologizing for perfectionism by alyse hart http://www.theubergeekgirl.com/2011/06/20/perfection/#comment-62 alyse hart Mon, 18 Jul 2011 22:53:34 +0000 http://www.theubergeekgirl.com/?p=776#comment-62 I agree--great points. Perfectionism makes us check, double check and it's not a bad thing. I think I like attentive better. Perfectionism besides at drug stores leads to foot dragging for me. I agree–great points. Perfectionism makes us check, double check and it’s not a bad thing. I think I like attentive better. Perfectionism besides at drug stores leads to foot dragging for me.

]]> Comment on Considering PSA Solutions for 2011 by Jules Wilko http://www.theubergeekgirl.com/2011/01/04/considering-psa-solutions-for-2011/#comment-46 Jules Wilko Sun, 17 Jul 2011 17:20:52 +0000 http://www.theubergeekgirl.com/?p=550#comment-46 You know, looking back on this... I do wonder what went wrong with the "you" and Shockey Monkey... I'm just about to throw the towel out with Commit - it just doesn't work for mobile engineers like me, and they aren't answering roadmap questions. And I'm loathe to have to spend $700 on a third party product to enable me to do that. Or $300 to enable me to use it on a T.S. box... I know the API is about to arrive with 5.6 to allow someone to consider programming an API link to Freshbooks and Xero... But I am not a programmer... So I am back at Shockey Monkey's door, and ride with it in the mean time as I guess I can get help linking things to Freshbooks / Xero... Autotask and Connectwise are still too big until Ginger Inc gets bigger and more in the habit of using a PSA to even consider a monthly fee as much as they would charge... But hey ho - you make some choices, and sometimes they don't work out... Onward and upward !! You know, looking back on this… I do wonder what went wrong with the “you” and Shockey Monkey…

I’m just about to throw the towel out with Commit – it just doesn’t work for mobile engineers like me, and they aren’t answering roadmap questions.
And I’m loathe to have to spend $700 on a third party product to enable me to do that.
Or $300 to enable me to use it on a T.S. box…

I know the API is about to arrive with 5.6 to allow someone to consider programming an API link to Freshbooks and Xero… But I am not a programmer…

So I am back at Shockey Monkey’s door, and ride with it in the mean time as I guess I can get help linking things to Freshbooks / Xero…

Autotask and Connectwise are still too big until Ginger Inc gets bigger and more in the habit of using a PSA to even consider a monthly fee as much as they would charge…

But hey ho – you make some choices, and sometimes they don’t work out…

Onward and upward !!

]]> Comment on Quit apologizing for perfectionism by Are you sorry for what you do? http://www.theubergeekgirl.com/2011/06/20/perfection/#comment-61 Are you sorry for what you do? Tue, 21 Jun 2011 00:43:50 +0000 http://www.theubergeekgirl.com/?p=776#comment-61 [...] another view on being focused on doing a good job.  UberGeekGirl had an experience she posted here that she had recently… the consequences for her poor baby could have been disastrous.  Did the [...] [...] another view on being focused on doing a good job.  UberGeekGirl had an experience she posted here that she had recently… the consequences for her poor baby could have been disastrous.  Did the [...]

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