How We Help

3 simple steps, 1 big difference

Unlike some other technology consultants, ÜberGeekGirl provides you with both proactive remote service and onsite assistance. It’s all part of a 3-step holistic approach that leads to the ÜberGeekGirl difference: we make your electronic life easy, reliable and stress-free.

Conventional Service Process

Standard “Break/Fix” Service Model

ÜberGeekGirl Service Process

The ÜberGeekGirl Service Model

Step 1: Set Up

After a short phone consultation, ÜberGeekGirl will come to your home or office to solve any immediate problems. We’ll also personalize your technology set up based on your goals and preferences, as well as industry best practices. Think of it like a little upfront investment to save you lots of time and stress later.

Step 2: Remote Maintenance

This is where things get really easy. ÜberGeekGirl does all of the everyday maintenance for you. We use advanced remote technology to monitor your computer’s health and keep minor things from becoming big hassles. Don’t worry, ÜberGeekGirl knows how important your privacy is. The remote technology only helps us keep your technology running smoothly – we can’t access your pictures or read your e-mail or anything like that.

  • Common ways ÜberGeekGirl’s remote technology helps you: Making sure your anti-virus is up to date, scanning and removing malware, disk space monitoring, keeping computer performance fast
  • By the numbers: 70% of software issues can be solved with ÜberGeekGirl’s remote assistance
  • Why choose ÜberGeekGirl: Peace of mind, knowing ÜberGeekGirl takes care of the details for you.

Step 3: Onsite Assistance

While many issues can be taken care of remotely, sometimes an onsite visit is best. ÜberGeekGirl will show up at your door to provide eager and expert service, ready to handle any hardware or software issues. It’s all about getting your technology back on its digital feet, as quickly as possible.

  • Common examples for onsite service: Internet isn’t working, computer won’t turn on, printer issues, smartphone setup, multiple problems all at once (technology mutiny)
  • Why choose ÜberGeekGirl: Friendly, efficient and professional service.

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